I just want to use this medium to commend and tell of the great work your employee (Kimberly Vogelsang), your flooring company, and your contractors (Nader from NJ City Flooring) did during the work at 73 Drew street. When the project started, although I had options, but was also confused about some areas; however, but looking back now, if I had gone with another company aside Ken’s Carpets, I think it would have been a mistake. I can say that the final result that your organization produced was great!

The level of detailing, care, coordination as well as finishing that the project coordinator, Kim and your contractor (Nader & Co) went through was impressive. I couldn’t have asked for more.
After all the quality work, the contractor also ensured that all areas were well kept, for all these I am very grateful.

Ken’s Carpets and NJ City Flooring, thank you for all that you did at 73 Drew Street. I and my family are very impressed with your work! I couldn’t have asked for more.

— Dotun Akinlade

I just wanted to thank you for your very professional and friendly customer service, which is so hard to find these days! Your prices are very competitive, which helps as well!

Thanks again for your assistance and answering all my questions. It was a pleasure working with you to select the “perfect” carpet, which is not an easy task, but with your help, you made it easier.

Look forward to getting our nice new carpet installed!

— Donna Borys

The execution of this challenging install from your crew was excellent. Lloyd has been instrumental to the success of the project. His knowledge, experience and ideas have been hugely beneficial to us. We really appreciate his service to get this done so flawlessly. Thanks for a great experience overall.

— Graeme MacMillan

Lynn Dunham was INCREDIBLE! She thoroughly guided me through the design process and the carpet she suggested for my home was PERFECT and I would never have considered it without her expertise and keen eye. It’s like the carpet she helped me pick was designed for my house. I am so grateful I had her for my job!
The two installers (brothers I believe) we amazing as well. Their attention to detail was top notch and they worked quickly and efficiently without compromising their work. Ken, who came out to do the estimate was also wonderful! Everything about the people I had contact with at Ken’s made me so happy I chose your company.
— Stephanie Olafson

I really appreciated Lena for helping make the right choice.

Our family was impressed by the installers who did a wonderful job and an excellent cleanup.

We would always recommend Ken’s Carpet to anyone needed new flooring.

— Linda Dixon

Thanks so much for getting my rug bound so quickly and for doing it for free. That is so appreciated. Your installers did such a fantastic job and I am extremely pleased with all their hard work! My house looks awesome!
— Angela Morelli

What a gem of an employee you have in Lloyd. He always called to give us a heads up on jobs and finished here today. Thanks so much Ryan – it is perfect now. From a loyal customer.
— Gayle Hassett

Everything was excellent. Lena has assisted with all of our flooring over the past 3 years – our whole house is now completely redone. Love our latest carpet – great quality and install was great. We first learned about Ken’s Carpets through Larry Koop at Heirloom when we did a large reno. He recommended you. Then we came back for the rest of our house. Really thrilled with everything!
— Debra Jonasson-Young

A big shout out to Lena and the team at Ken’s Carpets! The whole process from start to finish was effortless and professional. Our installers went above and beyond with their excellent workmanship. We would highly recommend your company for any flooring needs! Thank you!
— Dana Michaels

Had linoleum flooring installed way back in 2016. Installer did a very good job with the difficult area. We kept you in mind. Our new carpet is beautiful. The installers were professional. They came 1/2 hour early… you don’t see that very often. All and all very satisfied.
— Colleen Carriere

We are very pleased with the look of our new carpets and with the whole process. It was a pleasure to work with you and I appreciated how you kept in touch with me. The installers were great and really took care that everything was perfect.
— Janet Gould

Thanks for the quickness. You seem to be a good bunch of guys who believe to get things done. Very impressed with your company. We will promote for you, that’s a guarantee.
— Pauly Kleinsasser, Springfield Woodworking

I just wanted to let you know what great service and products that we received from Ken’s carpets.

Rob has been an excellent person to deal with. We really felt that he was taking care of us. He was always at the other end of the phone so being accessible is a real bonus.

He really went out of his way to find us the right product and to try to get the floor installed in a timely manner, taking into account that we were leaving town soon.
Rob did everything to make sure it was done beforehand, even though there was no pressure for him to have to do that. It was greatly appreciated.

Rob was a real pleasure to deal with. He also found installers who were fantastic. Very professional young guys who kept in touch with us, arrived on time, did a perfect job and quite lovely to have around.

Rob also found ways to make our purchase and service more affordable.

Thank you so much.
— Gail Katz

My experience with this company was excellent and very accommodating. With all the juggling that needed to be done, Sarah did a very good job of making sure that things were carried out very smoothly. Thank you for all your help and patience.
— Bev Jamieson

I was very impressed with Rob’s attention to detail and the excellent customer service he provides. Any question I asked, Rob was sure to answer and if unsure, he quickly looked up the details to provide me with correct info to my situation (flooring for an unheated cabin). In a time of poor service at businesses, I was pleasantly surprised and grateful to Rob for the excellent customer service. He was outstanding. I will definitely recommend Rob and your store to friends and family.
— Joanne Marchand

Just wanted to mention that we are very happy to see the new tile in the vestibule. Installers work was excellent throughout, couldn’t ask for better. The timing was also great!! Thanks for everything!
— Mike and Karen Zaste

Hi Sara and Ryan, while I’m thinking about it, I just want to say what a great job your guys did with the carpet and vinyl in suite 204-362. It’s so appreciated. Please let them know. Thanks again for the great service.
— Jackie Hadley

Our experience was exceptional right from picking out the flooring that would be most suitable for our cottage, to the communication around the delivery of materials and scheduling the installation, to the install. The flooring goes beautifully in our cottage, the install was seamless, and the attention taken to ensure care and respect was shown when moving our furniture and working in our cottage was noticed and incredibly appreciated. We highly recommend Ken’s carpets for your flooring needs. Thank you all so much, we are extremely satisfied with our experience and our beautiful new floors!

— Andrea Sloane

This company aims for perfections. Their tradesmen always call in advance, are on time and are focused in their work. The result is outstanding. I’ve used them several times and the result has always been the same. Highly recommended.

— Bruce MacFarlane

It was so nice to meet you the other day when I dropped by to see Lena!! We can’t say enough about the work that everyone did!! This is the Google review I wrote, but wanted to send you a quick email. Lena was so great. We had hiccups with issues under the existing flooring in the bathroom and needed to get other contractors. Lena was so accommodating throughout. Nader, Simon and Besem were beyond awesome!!! They were so helpful and their workmanship was like no other!!! They couldn’t do enough to make sure everything was just right.
In today’s day, you just don’t seem to see this type of customer service and that’s why I wanted to reach out to you. Please know you can use the content of my review wherever you like.
Sometimes it’s just nice to hear some good things!!!
Hope you are having a great weekend!!

— Darlene and Glenn Maxwell

Sameer and his team are terrific: professional, personable and very kind. I am very pleased with the results in the kitchen and the bathroom with the Natural Hue vinyl plank installation.

If you can email me an updated bill, I’ll come in this week and settle.

Thanks to you and all of the Ken’s Carpets staff who helped me with these changes.

— Kathleen Sobba

We cannot say enough about the wonderful team at Ken’s Carpets. Sara was fantastic with communication and coordinating our job. Ryan got us exactly what we needed for a better price than we thought and we are also so happy with the work. Would highly recommend to anyone!
— Tannis Hogue

I just wanted to send a note to say that I’m very pleased with the customer service, quality of work and reasonable install time I received from you and your crew! Thank you all.
— Kristina Koenig

I stopped by the building today and the flooring looks great! Great work!
— Laureen Carriere

We would like you to know that the flooring installer Kevin Braun that you provided to install our vinyl planking in our basement did a great job. He along with his wife and son were very professional, clean and courteous. A job well done in a very timely manner.
— Ted Sobieski

Recently I purchased a carpet for my basement, based on Ryan’s suggestions. I am so pleased with this carpet and the installers who meticulously installed and vacuumed up afterwards. In my excitement of buying a new carpet, I inadvertently left behind a valued possession at the store. Shortly afterward I received a call on my cell as well as my landline to inform me that it was found and would be kept safe until I could come back. MUCH APPRECIATED- their service and honesty!
— Luella Stephens

I’ve just had my floors replaced by Ken’s Carpets. I liked them the minute I spoke with their Sales Rep, Rhonda. I appreciated that she came to my home with a variety of samples for me to look at. Not only did they have to take out old carpeting, but also some old layers of flooring of various types. They did an awesome job levelling all my flooring before installing the new vinyl plank flooring, which I absolutely love! It’s beautiful! I had my entrance, hallway, kitchen and dining room done. Jacob and his team were great. They cleaned up after themselves, cleaning up as they went. Everything was left in good order when they were done. Very happy with the service and price that I got from Ken’s carpets.
— Lisa Dixon

Awesome job by the way. The tenant is super happy.
— Susanne Yatkowski

Wes and I are thrilled with the new carpet. The colour is absolutely perfect and blends our wood baseboards and warm touches with the greys. Because of the thick underlay, the floors don’t creak when trying to be quiet during the night, and they are so plushy to walk on. Kevin and crew were so quiet and very easy going – I think they were pleased that we had cleared the rooms except for a few pieces like bed frames … and they were terrific about making sure we had the master bedroom back the first night. They did such a wonderful job. Thank you, Rhonda, for your patience and helping us to find the perfect product for our needs and lifestyle. You were fun, welcoming and professional throughout our many, many visits.
— Terry & Wes

The installation of the flooring in our basement has now been completed and we could not be more pleased. We thank you for the excellent service and advice in selecting the most appropriate product for our circumstances, as well as the estimator who provided solid recommendations. Installers, Jacob and Ashu, were highly professional, very particular and wonderfully personable. They went above and beyond to ensure we were completely thrilled with the result of their efforts. Please pass our comments along to the rest of the Ken’s Carpets family, and to Jacob and Ashu as well.
— Angela and Wayne Rosin

Your installer was excellent! I am very pleased with his work.
— Diane Reitmeier

Just wanted to touch base and thank you for all your help with our new flooring. It looks great and the installers did a wonderful job. Please thank them for us!
— Janice and Allan Smith

Carpet is installed. Looks awesome! Also just want to say how great the installers were! Excellent.
— Rosi Harder

Spoke to the insured and she is super happy with her new flooring, she said the installers where great, friendly and polite, and the floors look amazing!!
— Priority Restoration

I would like to compliment Doug and his partner on a job well done. They were both punctual, courteous and hard workers. People like that are an asset to your company.
— Herb & Louise Williams

Good morning. The crew you used for Kuegle Clinic were so nice. Very Professional. Love the floor.
— Showhome Interiors

Thanks for all of your help and outstanding customer service during our insurance claim construction.
Ivan and his crew are amazing! The floors turned out perfectly amd we couldn’t be more happy.

So very much appreciated.
— Sue & Jim

Words cannot express how pleased we were with the swift and prompt service we received from you and your installers. Our move to the condo was made easier knowing that the flooring would be in place before the big move by caring and professional people.
— Sandra Copp & Gary Campbell

Pleasure working with you and your installers. We are very pleased for our new floors 🙂
— Nicole

Delighted with both carpets, thanks for your great service!
— Donna Bernstein

Thank you for such a beautiful job on our basement floor, it looks amazing.
— Diana Harbridge

I am very pleased with the excellent flooring installation by Don & Don. Very good!

Don’s easy-going, soft-spoken manner was greatly appreciated. Don was respectful and courteous at all times. He is a valuable asset to your business team.

I thank you also, Ryan, for the professional manner in which you conducted yourself and also assisting me in my dealings with the insurance company.

I will most definitely recommend Ken’s Carpets to family and friends.
— Ronnie N. Osadchuk

As usual Don and Don did a great job in the last suite. Thanks for the great service.
— Jackie Hadley

Thanks for the work. The carpet looks great and adds a ton of functionality to our previously useless basement. The guys were clean, friendly and answered all my wife’s questions.
— Garret & Madi Wilkinson

We love the carpet. Thank you. Wish we had gone with you for the upstairs… if we had only known…
— Doug and Shirley

Thanks to you and your wife for the great customer service. Thanks for the Tims card! Everyone has commented on the floor. Couldn’t be happier with our choice.
— Paulette and Jeff

Just wanted to let you know Stef did an awesome install job at Burnhill. He was on time, got it done quick and was super clean. Job looks great and the customer’s really happy.
— Mike

Yes, we really like the new carpet, it sure changes the look of the office for the better. Great job!
— Donna Spuzak, RM of St. Clements

It went very smoothly once we got going. I very much appreciate all your help. I just wanted you to know that Clinton and his installers were great.
— Kelly Wright

I was pleased with my service – I saw Ken’s Carpets at the Home Renovation Show, and had an idea of what I wanted installed. The price was right and the time of installation was great, as well as being able to get my baseboards done while the furniture was moved out of the way.
— Jeannine P.

Our kitchen renovations are now complete and we wanted to let you know that we are delighted with the luxury vinyl plank flooring. Having the flooring installed in both the front entrance as well as the kitchen has created a smooth flow throughout the main area of the house since they blend perfectly with our carpeting. We love the look of hardwood floors with the durability of the vinyl planks. The installation team did a fantastic job installing the planks to make the floor look natural and seamless and we’ve been getting so many compliments. We would like to express our sincere appreciation to you and all of the Ken’s Carpets team members for the excellent sales, service, and installation of our new floors!
— Cam and Sharna

In July, we had blinds installed by Tracy Douglas, I wanted to wait a bit and see how well they worked. I have to tell you from the initial visit from Tracy (and her husband) to the ordering and installation, we could not be happier with the blinds and more importantly the service. They were both prompt, accurate, extremely helpful and knowledgeable. They are certainly an asset to your company name and I would be very delighted to be a reference for them for future customers.
— Monique Ireland

Good afternoon, Steve. Lil and myself would just like to thank you and your installers for the fabulous job you, Holly, and the crew have done for us. Right from our first visit to the store you and Holly have been an amazing help with everything from explaining the different options in laminate to helping choose what was right for us. When you and Holly came and measured our apartment you explained how the process would go and told us about your installers, it gave us the sense that we made the right decision. Everyone in your store kept us informed and answered any questions we had if we called. When Glen and his crew arrived on Wednesday and started the install I was amazed when he said that they would be done in one day! Glen is one of the most meticulous people and hardest working person I have seen in a long time, his attention to detail is beyond compare as far as we are concerned. The guys worked tirelessly to make sure everything was kept neat and were very helpful in moving furniture. The work done by the guys was truly a joy to watch. I would also like to thank you for recommending Kelvin for the baseboard installation. Kelvin is another very meticulous and hard working individual, he went above and beyond in making sure everything was done to the best of standards and going that extra mile. The attention paid to all the little details was again amazing! It has truly been a great experience to do business with everyone connected to Ken’s Carpets. PLEASE express our great gratitude to everyone involved in carrying out our flooring project. Believe me when I say we will not hesitate to recommend Ken’s Carpets to anyone looking to do flooring in the future.

IT IS WITH THE GREATEST APPRECIATION THAT WE THANK YOU ALL.
— Harold and Lillian Bottrell

The service level at kens carpets is what made our decision to buy there, with professional estimators and installers that have been with the company for over 30 years you new the end product was going to look very nice and we were amazed with the quality of the installation.
— Jenn

The sales person took the time with me on 2 visits and really cared about my flooring project , I cant say the same for the lumber yard we went to as the sales person there was from the plumbing department and had no flooring experience. At Kens you really get looked after.
— Ryan