We love the carpet. Thank you. Wish we had gone with you for the upstairs… if we had only known…
— Doug and Shirley
Thanks to you and your wife for the great customer service. Thanks for the Tims card! Everyone has commented on the floor. Couldn’t be happier with our choice.
— Paulette and Jeff
Just wanted to let you know Stef did an awesome install job at Burnhill. He was on time, got it done quick and was super clean. Job looks great and the customer’s really happy.
Yes, we really like the new carpet, it sure changes the look of the office for the better. Great job!
— Donna Spuzak, RM of St. Clements
It went very smoothly once we got going. I very much appreciate all your help. I just wanted you to know that Clinton and his installers were great.
— Kelly Wright
I was pleased with my service – I saw Ken’s Carpets at the Home Renovation Show, and had an idea of what I wanted installed. The price was right and the time of installation was great, as well as being able to get my baseboards done while the furniture was moved out of the way.
— Jeannine P.
Our kitchen renovations are now complete and we wanted to let you know that we are delighted with the luxury vinyl plank flooring. Having the flooring installed in both the front entrance as well as the kitchen has created a smooth flow throughout the main area of the house since they blend perfectly with our carpeting. We love the look of hardwood floors with the durability of the vinyl planks. The installation team did a fantastic job installing the planks to make the floor look natural and seamless and we’ve been getting so many compliments. We would like to express our sincere appreciation to you and all of the Ken’s Carpets team members for the excellent sales, service, and installation of our new floors!
— Cam and Sharna
In July, we had blinds installed by Tracy Douglas, I wanted to wait a bit and see how well they worked. I have to tell you from the initial visit from Tracy (and her husband) to the ordering and installation, we could not be happier with the blinds and more importantly the service. They were both prompt, accurate, extremely helpful and knowledgeable. They are certainly an asset to your company name and I would be very delighted to be a reference for them for future customers.
— Monique Ireland
Good afternoon, Steve. Lil and myself would just like to thank you and your installers for the fabulous job you, Holly, and the crew have done for us. Right from our first visit to the store you and Holly have been an amazing help with everything from explaining the different options in laminate to helping choose what was right for us. When you and Holly came and measured our apartment you explained how the process would go and told us about your installers, it gave us the sense that we made the right decision. Everyone in your store kept us informed and answered any questions we had if we called. When Glen and his crew arrived on Wednesday and started the install I was amazed when he said that they would be done in one day! Glen is one of the most meticulous people and hardest working person I have seen in a long time, his attention to detail is beyond compare as far as we are concerned. The guys worked tirelessly to make sure everything was kept neat and were very helpful in moving furniture. The work done by the guys was truly a joy to watch. I would also like to thank you for recommending Kelvin for the baseboard installation. Kelvin is another very meticulous and hard working individual, he went above and beyond in making sure everything was done to the best of standards and going that extra mile. The attention paid to all the little details was again amazing! It has truly been a great experience to do business with everyone connected to Ken’s Carpets. PLEASE express our great gratitude to everyone involved in carrying out our flooring project. Believe me when I say we will not hesitate to recommend Ken’s Carpets to anyone looking to do flooring in the future.
IT IS WITH THE GREATEST APPRECIATION THAT WE THANK YOU ALL.
— Harold and Lillian Bottrell
The service level at kens carpets is what made our decision to buy there, with professional estimators and installers that have been with the company for over 30 years you new the end product was going to look very nice and we were amazed with the quality of the installation.
The sales person took the time with me on 2 visits and really cared about my flooring project , I cant say the same for the lumber yard we went to as the sales person there was from the plumbing department and had no flooring experience. At Kens you really get looked after.